How easy is it to replace iPhone parts myself?

Replacing iPhone parts can be straightforward if you have the right tools and follow a reliable guide. We include essentials for common repairs, and our 138-Piece Repair Tool Kit helps first-time and future repairs.

I ordered the wrong part — can I exchange or refund it?

Yes. You can request an exchange or refund within 14 days. Items must be unused, undamaged and in original packaging. Return postage fees apply. See our Returns Policy for details.

Do your parts come with a warranty?

Yes — all parts include our industry-leading 2-year Australian warranty. Wholesale customers receive extended coverage, with Enterprise accounts eligible for a lifetime warranty. Full terms are on our Warranty Information page.

Do you offer wholesale pricing?

Yes — once your account spend reaches the eligibility threshold, you’ll be upgraded to our Wholesale Program, unlocking exclusive pricing, cashback rewards and extended warranty benefits.

When will my order be dispatched?

Orders placed before 12:00 PM AEST are dispatched the same business day; orders after the cutoff are dispatched the next business day. See our Delivery Information for more details.

What level of quality can I expect?

We supply premium-grade replacement parts sourced from trusted manufacturers. Each component undergoes strict quality control including optical inspection, touch and display calibration, flex cable solder integrity testing, and cycle-tested durability checks. This ensures reliability, accurate colour reproduction and proper fitment. All parts are backed by our 2-year warranty.

How long does delivery take?

Standard Post typically takes 2–8 business days; Express Post (metro) typically 1–3 business days. Timeframes vary by location; tracking is provided with every order.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, WeChat Pay, Alipay and popular buy-now-pay-later options (where available at checkout).

How do Reward Points work?

Earn cashback rewards on every $25 spent and redeem points on future orders. See our Reward Points page for details.

What if my item arrives damaged or faulty?

Please contact us within 7 days with your order number and photos. We’ll troubleshoot promptly and arrange a replacement under warranty if required.

Search results for: 'model iphone xs'

Premium Repair Screwdriver Kit

SKU: OMP-PRT

Retail Price: $12.95 inc GST

In stock

Search results for: 'model iphone xs'

Frequently Asked Questions (FAQ)