Delivery Information

Delivery Summary

All orders are sent by Australia Post. You will receive an email notification with tracking information immediately once dispatched. Orders placed before 12pm are dispatched the same business day.

Orders Over $100: Free Standard Parcel Post

  • All orders placed online or over the phone over $100 qualify for free delivery per standard parcel post. Tracking information is provided for all orders.

Orders Under $100: $9 Flat Rate Standard Parcel Post

  • All orders placed online or over the phone qualify for $9 flat rate delivery per standard parcel post. Tracking information is provided for all orders.

All Orders: $14 Flat Rate Express Parcel Post

  • All orders placed online or over the phone qualify for $14 flat rate delivery per express parcel post. Tracking information is provided for all orders.

Delivery Time Frames

Standard Parcel Post

  • 0 to 5 business days after dispatch. Certain locations including WA, TAS & Rural Addresses may exceed these estimates, if you require your order urgently, we recommend upgrading to express post.

Express Parcel Post

  • 0 to 3 business days after dispatch.

Disclaimer Regarding Orders Containing Batteries

Lithium-ion batteries are not accepted by Australia Post's Air Network. All orders containing lithium-ion batteries are required to be sent by road due to their strict regulations for transport (standard postage timeframes apply).

Orders Containing Backorders

If your order contains a mix of items in stock and items on backorder, your order will not be dispatched until the backorder items have arrived.

Order Pickups

We do not currently offer in store pickup.

Online Mobile Parts

Frequently asked questions
How easy is it to replace iPhone parts on my own?
Replacing iPhone parts is simple if you have the right tools. For iPhone screen replacements and iPhone battery replacements, we provide everything you need to replace the screen or battery yourself, including the tool kit. If this is your first repair, we recommend making it easier—and future repairs too—with our Service 138 Piece Repair Tool Kit, recommended by our technicians.
I ordered the wrong iPhone part, can I get it replaced?
If you realize within 14 days that you purchased the wrong part, we offer exchanges or refunds. Postage fees apply. For more details, please refer to our returns policy.
Do Online Mobile Parts iPhone parts come with a warranty?
Yes, all our parts come with a 2-year Australian warranty. Enterprise wholesale customers enjoy up to a lifetime warranty. For more information, visit our warranty information page.
Does Online Mobile Parts offer wholesale prices for their iPhone parts?
Yes, our Wholesale Program provides additional discounts and benefits. To learn more, visit our wholesale information page.
What level of quality can I expect from Online Mobile Parts?
We sell only the highest quality iPhone replacement parts, backed by our industry-leading 2-year warranty and replacement guarantee in the unlikely event that a part is defective.