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Got any questions about our products or your repair? We're here to help.

Email our friendly team and get a response usually the same business day!

Customer Support:

Weekdays
8am - 4pm AEST

Mailing Address:

PO Box 185
Alderley QLD 4051
Australia

Online Mobile Parts

Frequently asked questions

How easy is it to replace iPhone parts on my own?

Replacing iPhone parts is simple if you have the right tools. For iPhone screen replacements and iPhone battery replacements, we provide everything you need to replace the screen or battery yourself, including the tool kit. If this is your first repair, we recommend making it easier—and future repairs too—with our Service 138 Piece Repair Tool Kit, recommended by our technicians.

I ordered the wrong iPhone part, can I get it replaced?

If you realize within 14 days that you purchased the wrong part, we offer exchanges or refunds. Postage fees apply. For more details, please refer to our returns policy.

Do Online Mobile Parts iPhone parts come with a warranty?

Yes, all our parts come with a 2-year Australian warranty. Enterprise wholesale customers enjoy up to a lifetime warranty. For more information, visit our warranty information page.

Does Online Mobile Parts offer wholesale prices for their iPhone parts?

Yes, our Wholesale Program provides additional discounts and benefits. To learn more, visit our wholesale information page.

What level of quality can I expect from Online Mobile Parts?

We sell only the highest quality iPhone replacement parts, backed by our industry-leading 2-year warranty and replacement guarantee in the unlikely event that a part is defective.

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Online Mobile Parts